We invited citizens to connect with their lawmakers. Our findings were both startling and heartening
Sen. Joe Manchin, D-W.Va., conducts a town hall meeting in 2017. Lawmakers can’t possibly meet with every constituent in person — but they can turn to some of the same communication tools already in use in the private sector, the authors write. (Tom Williams/CQ Roll Call)
OPINION — At the end of the movie “The Candidate,” Robert Redford’s character wins a Senate seat, and then immediately pulls aside his most trusted adviser and asks, “What do we now?” After the divisive election of 2018, we imagine that many newly elected members of Congress are pondering the same question.
Our suggestion, based on over a decade of research: Go beyond business as usual. Make special efforts to connect with your constituents, not just interest groups and your most vocal supporters. These interactions can’t simply be infomercials, but must offer genuine, two-way engagement.